FREQUENTLY ASKED QUESTIONS

Where are you based?


Crystal Merchandise Limited is based in Derbyshire, United Kingdom.




Can I customise an order?


We have access to thousands of promotional products, so if the featured pack doesnt have exactly what you are looking for please get in touch regarding this.




How do I send my company logo?


After you have made your enquiry, we will be in touch regarding your company branding via email.




Lead times and Delivery


Delivery will always be quoted on a standard shipping, prices may vary due to quantity and weight. Faster delivery can be organised on request at an extra cost.




Will I get an artwork proof before you print my order?


Yes, we will produce a visual for your approval before you place a bulk order.